Shipping & Refund Policy

Shipping & Refund Policy

Bluguard IOT delivers to West Malaysia, East Malaysia and limited countries, for international shipping, please contact us at enquiry@bluguard-iot.com for further information.

For delivery to Peninsular Malaysia, an RM12 flat shipping rate is applied to order below RM150; FREE SHIPPING is applicable to order above RM150. For delivery to Sabah & Sarawak, the delivery fee will be determined by the weight of the package and the delivery destination. For international delivery, the delivery fee will be based on the box dimension, weight and/or destination of the order, therefore the delivery fee may be varied from time to time.

Peninsular Malaysia 3 – 5 Business Days
East Malaysia 5 – 14 Business Days
International 14 – 30 Business Days
Backorder 10 – 14 Business Days
Delivery time depends on what part of the country you are shipping to. Delays in delivering your order might be incurred due to holidays, extreme bad weather or any type of natural disaster.

Goods sold are not returnable, refundable or exchangeable, unless you received an incorrect item(s) or any factory defected item(s)